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2, If you haven’t received your goods or if there is any problem when you receive the goods, please contact us first, please don’t open dispute directly, if we can not solve the problemfor you, then you can open dispute. We will be highly appriciated.
3, It’s the buyer’s duty to clear cutoms and pay for import duties, taxes or charges, please pay attention to the tracking information closely and clear customs as soon as you can to avoid any delay in shipment.
4, When you place the order, please make sure your name, address, phone number are correct.
1, If the products have some problem, please send a picture or video on youtube or on Aliexpress to show the problem. Seller will offer partial or full refund according to the proof provided by the buyer.
2, If the products has not been used and you want to return it, please send it back in 7 days or we will assume that the products have been used.
Q: How can I get a discount?
A: The prices showed in our store are the best price we could offer. It’s the cheapest price you can get. However, if your order quantity is more than 10pcs(total quantity for one order), you may contact us before payment, we can probably save some shipping cost for you.
For very big orders, of course we will offer some discount.
Please follow below process to get the discount.
1. Make an order first, do not pay immediately.
2. Leave us a message to tell us the quantity and shipping method you want.
3. We will change the amount for you as soon as possible.
4. Send the payment.
Q: What can I do if I haven’t received the parcel for a long time?
A: If the tracking information shows left China mainland or Hong Kong,but no information on your local post office website, the parcel now is on the way to your country, or arrived at your country but no updated information received from your local post office yet, please be patient to wait.
If the protection time is less than 10 days but you still haven’t got the parcel, please contact us, we will extend the protection time for you and try to find the reason for delay and try to solve and tell you the latest information we got.
