The suggested age and height is just for your reference. If your measurement is floating between two sizes, advise choosing the larger size.(NOTICE : EVERY COLOR may be a little difference in length,please allow 1-2 cm error)
1 , About the minimum order quantity ?
–Though there have so many styles in one type socks , but there have no minimum order
quantity in our store you can buy one pair sock from us and please choice the right shipping
manner to get the free shipping from us ,thank you for your cooperate , any question please
feel free to contact with us ,good luck to you !
2 , About Shipping Method And Payment ?
— Total money of your order is Below $7 ————— Free Shipping By China Post OM Plus
( Now this shipping manner is only support to 25 countries and more and more country will be
supports in the future )
— Total money in your order is More than $10 ——– Free Shipping By China Post Air Mail
— Large quantity ( About More than $150 ) ———— Free Shipping By DHL / Fedex / EMS etc
Please contact with us first ,thank you
3 , About the Delivery Time ?
–To most countries in Asia Europe and America ,it would around 3 weeks , busy time would
be around 4 – 5 weeks.
–To Russia , it would be around 4 – 5 weeks ,busy time would be around 6 – 7 weeks ,Brazil
would be around 5 – 8 weeks.
4 , About the information you need offer ?
–Full Name ,Exact Detail Address , Phone number , Post Code
–Russian Clients should offer us your full name ( given name + paternal name + surname ),
thank you for your cooperate.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.