Kindly Note:
1. Customers from Europe (Austria, Belgium, Bulgaria, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Hrvatska, Hungary, Ireland, Italy, Lithuania, Latvia, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovak Republic, United Kingdom), choose "Seller’s Shipping Method" to avoid the HIGH custom taxes/ duties/ tariff/ VAT (arround € 20 only as taxes); It takes about 15 days to arrive and tracking info is available online. or via DHL service, we will declare lower value at $ 69 only to avoid the HIGH taxes/ duties at custom, please note its out of our control that how much taxes should be paid at custom, pay attention to it, thank you!
2. Customers from Russia choose "Russia SPSR" or from Ukraine, Kazakhstan, Belarus choose "Seller’s Shipping Method-(139 Express)" and no custom taxes/ duties; It takes 15-30 working days to arrive and tracking info is available online. or EMS service for faster shipment if you like.
3. Please tell us the email address to receive the note from the courier about the shipping details.
4. To help us offer better service, Please DO NOT open the dispute when you feel unsatisfied during the process of order, as you are our valuable customers who can be treated as God in our mind all the time and lets find out the solution at last to meet mutual benefit. / Open the dispute without communication HURTS both of us which is not good. THANK YOU FOR READING!! Car DVB-T2 Digital TV Box 4 Antennas 4 Mobility Chip High Speed Driving for Russia, Thailand, Colombia, Singapore, Indonesia, etc.. Car DVB-T MPEG4 Digital TV Box 4 Antennas 4 Mobility Chip High Speed Driving for most European countries, Middle East, Australia, etc.. Suitable for LCD TV, TFT LCD monitor, Car DVD Player, Support Touch screen control with Smart-Rover android car stereo!! Video support: https://youtu.be/vLixZNnnfws Please leave a message if you need this antenna (A2) 
- We offer TWO YEAR warranty from the date of product received, if you found it broken and cannot be repaired, please contact us to send a new camera, buyer is only responsible for the shipping fee, or buy our car dvd to send together.
- We will not be responsible for the damage from improper installation, accident, misuse, abuse, improper wiring and incorrect voltage while operating the unit against the instructions in the owner’s manual.
- 30 days money back, buyer pays return shipping; No refund accepted after 30 days of receipt.
- Returns made for non-defective merchandise will be charged 10% restocking fee
- Each order will be delivered within 72 hours with a clear payment. Due to the updates, bad weather, peak season, custom trouble, there will have some delay, thanks for your understand.
- Combined Shipping: the discount depends on your detailed combined items, please email us when you want to buy more than one item.
- Mostly we often use DHL, EMS for most countries, EMS shipping for the economic method, DHL shipping for the fastest way; we choose FedEx service for Brazil to avoid custom duty and North American countries like Canada and USA, buyers could use their own shipping method.
- Shipping rate is calculated based on normal destination delivery. If your address destination belongs to Remote Areas (according to FedEx/ DHL’s standard, you can check it at remoteareas.dhl), additional cost (about $45) needs to be charged as per courier’s shipping rate standard. Or you have to use EMS service by default.
- We recommend ESCROW secure payment.
- Western Union, Telegraph Transfer is also acceptable.
- Payment should be received within 3 days after you bid the item.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. We can write lower value to avoid high custom duty, and also per the buyer’s request.
- Please check with your country’s custom office to determine what these additional costs will be prior to bidding/buying.
- Import tax is out of our control, if you don’t have a special request of how much declare to customs, we will help buyers to minimize the risk of paying tax, but is not responsible for any buyers’ local import tax or customs delay.
- It is easy installation, plug and play, but this does require a degree of DIY knowledge like all other in-car products. We recommend that all items are installed by professionals. We will not be responsible for items that have been damaged during installation by non-professionals, but we can give you support.
- Please just feel free to contact us if any problem when installation or use, till now we found that most of the problem it is not the machine itself, just wrong operation or misunderstanding, so please check it carefully and contact us to solve the problems first, instead of opening the dispute directly and easily.
- We do care about our valued customers and understand the concerns and frustrations you might have and will try our best to resolve all the issues.
- We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience!
- If you are unsatisfied with the item for any reason within 3 days of item receipt, you can return it for a full refund (deducting the shipping charge).
- Our working time: 9:00 AM – 18:30 PM (BeiJing Time) Monday – Friday
- Contact us freely for any problems you may have or ask for help, we will answer you as soon as possible.
