DIY Lily Lotus IQ Puzzle Pendant Lampshade Cafe Restaurant Ceiling Room Decoration LED Hanging Lamp
Brand : NAVIMC
Type : Modern
Body : PVC, Plastic
Color : White, Orange
Irradiated Area : 5 to 10 square meters
Power : 0W to 5W
Voltage : 110V to 220V
Application : Foyer, Parlor, Cafe, Bedroom, Restaurant, etc
The number of light sources : one
( Please note that it is lamp cover only; No Base and No Wire). There is no bulb, for the it is easy to be broken in transmit. The price do not include the bulb)
1.When you receive the package, please open the package and check all the items are working in good condition before you sign. if the items are broken ,please ask the delivery company to make a "damage certificate ". ask them give you a claim number, otherwise we will not provide any warranty and refund.
2.If you have any questions or comments about our products or policies, please contact us by Trademanager or Email, we will respond within 24 hours.
3.Our products will be slightly different than in pictures. please refer to the actual product than you receive .
4. Customer satisfactory is most important to us. If you have a problem or question regarding your transaction please contact us before leaving any type of feedback or open any dispute. Negative feedback does not solve anything, we will try the best to resolve the issues.
About Our Missions
1.To export high quality goods from the orient at a competitive price for our customers.
2.To work with our customers to build up his business.
3.To maximize our international buyer’s profitability and competitiveness.
4.Hope doing business with you soon and we promise we will give you the the best price and the best service.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.