FAQ
Q: Can I return or cancel the dress if I change my mind? A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it’s important to order carefully. Q: Will I be able to alter my dress if I receive it and it doesn’t fit exactly right? A: Please note,we have 3 or more dressmaker to measure the dress size before shipped,if the size not same as the details u show us, we will not send it out until same as the details u show us, so the size must be right,if u find the dress doesn’t fit your body,please check the size u show us and measure yourself body,check if u show us correct size; Q: Will the dress looks exactly as shown on the pictures? A: please also note:we just custom the dress according to picture,so it is very difficult making the dress exactly like picture,so,if u just doesn’t like the dress,we can’t accept refund;hope u can understand this, and please read the return policy carefully before order. Q: How can I make sure I’m ordering the right size? A: When ordering a dress for your special occasion online, you’re right to pay close attention to getting the size right! Since we’re an international company, our clothing may run larger or smaller than the standard sizes you’re used to. Checking the actual measurements in our size chart and comparing them to your own measurements before placing your order is the best way to avoid size errors.If you’re ordering a custom-sized dress, it’s especially important to get your measurements exactly right. Getting professionally measured is the most reliable way to ensure the final product reaches you perfectly tailored. Be sure to check out our measuring guide.If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. If you have any other questions about ordering the right size, don’t hesitate to contact us. Return Policy: please note:we don’t refund shipping fee,all of the shipping fee need u pay We hope you to be completely satisfied with your purchase,so we accept the return, exchange,or refund if the dress have quality problems. Please note,we have 3 or more dressmaker to measure the dress size before shipped,if the size not same as the details u show us, we will not send it out until same as the details u show us, so the size must be right,if u find the dress doesn’t fit your body,please check the size u show us and measure yourself body,check if u show us correct size;please also note:we just custom the dress according to picture,so it is very difficult making the dress exactly like picture,so,if u just doesn’t like the dress,we can’t accept refund;hope u can understand this, and please read the return policy carefully before order. Sizing or Fitting Issues As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one or two inches in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. Your item is the size you ordered but does not fit Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost. Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible **Please Note that size and color representation are subject to manufacturing variance and may not be exact. Also note that monitor settings may vary from computer to computer and may distort actual colors. Please read these terms thoroughly before placing your bid.