Product Information Size:as pic show Cord Length: with 150cm electric wire( we have 100cm to 180cm ,if you like other length of the chandelier, please leave a message on the order what length cord you want) Material: the ceiling base is metal and the cord is plastic Color: black Light bulb: E26 / E27 x 6,8,10,12(without light bulbs)…Sorry 14 arms not hv..pls noted.thank you ahead Voltage: 110V or 240V,40-60W (We will prepare the lighting voltage according to the voltage of buyers’ countries) [Applicable] living room, bedroom, dining room, store, hall, stairs, hallways, etc. [Space] recommends the use of 10-15 square 6arms 8arms 10arms More vintage pendant lights Welcome to VLIGHT store,pls enjoy your time: Return Policy: We do our best to serve our each customer the best. We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their original condition.The refund amount don`t include the shipping and handling cost Merchandise which is damaged or missing components is not refundable. Buyers are responsible for return shipping with proper packaging. On receiving items, we will refund you immediately. Shippment: We Ship to Worldwide .All items will be shipped by EMS, DHL , FEDEX, UPS, TNT, china post, HK post. We ship your orders within 1-3 business days after the payment cleared. For some place like UAE, Singapore, .ect . you chose direct line. . And make the goods safe arriving your hands For bulk order, we will SHIP BY SEA. We have rich experience of the bulk order export EMS: Item shipped from EMS, reach most of the countries within 8 to 10 days. DHL: Item shipped from DHL, reach most of the countries within 2 to 5 days. FEDEX: Item shipped from FEDEX, reach most of the countries within 2 to 5 days. UPS: Item shipped from UPS, reach most of the countries within 2 to 5 days. TNT: Item shipped from TNT, reach most of the countries within 2 to 5 days. HK post: reach most of the countries within 10 to 20 days. China post: reach most of the countries within 10 to 30 days. Payment: AliExpress Safety payment; AliExpress Escrow payment service. All items are shipped for free except fees like tax or duty charged by your country. Please finish your payment after the confirmation. We will confirm the order information within 2 working days after receiving your order. This is because we want to avoid some problems which will affect receiving, such as unclear address, or personal requirements or individual style is shortage and so on. If you finish the payment before our confirmation, while the amount is different indeed, we will deal with this issue when you confirm the payment after receiving goods. But it may take some trouble for both of us. Feedback Policy: Please leave us a positive feedback if you feel our product & service is ok, our system will do the same to you automatically. If you have any problem with the product & our service, please feel free to contact us immediately. We will solve the problem in the shortest time.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.