Regarding the chromatic aberration and dimension error :
As the light problem and the measuring method difference, maybe have a little error, please note and understand.
Regarding the packing:
we may change the package to reduce the weight and keep shipping safety depend on different goods.
Thanks a lot.
We accept Alipay, West Union. All major credit cards are accepted through secure payment processor ESCROW.
If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
We are not responsible for any custom duty or import tax.These charges are not included in the item price or shipping cost.
1,WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2,Orders processed timely after the payment verification.
3,Generally, we will use China Post Air Mail. It will take 15-50 days (Russia will need more days,15-90days);and America will use ePacket, it will take 7-12days. And if you wanna better shipping way, pls let me know, we will change it, and the freight charge also need to be changed.
4,If the total weight of your order is over 2 kgs,we will ship it by several "China Post Air Mail" or "ePacket" separately. Or choosing EMS or others.
5,We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
If there were any product problems, You have 7 days to contact us and 30 days to return goods back from the day when you received our items. Please keep the goods is unused and good packing condition.Firtly,please offer me your order number, and then offer me the problems detail message and clear proof. After both you and me confirmed the problems. We will refund your parts or all total amount. Or send another new one to you.
If there were any doubt or problem for the goods,please do not just give me Negative Feedback. And, please contact with me from Aliexpress firstly, and let me know the detail, and then we will try to solve the problem for you as soon as possible.
Whatever,we hope and sure everything will go well. And, we kindly invite you to give us FIVE Stars Positive Feedback.
Thank you very much.
We also supply other items for the same series product, you can check and choose from the below list. Enjoy your shopping.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.